Contact Us
We typically respond within one business day.
General support
Orders & shipping
Privacy & data
Press & partnerships
Response times
- Support enquiries — within 1 business day
- Order issues — within 4 hours during business hours (Mon–Fri 9:00–18:00 CET)
- Press enquiries — within 2 business days
Before you write
Check our FAQ — most questions about ingredients, delivery, and billing are answered there. For account changes (address, cancellation, plan switch), log in and visit Account Settings.